Shipping Policy

Processing Time

• Orders are processed within 1–3 business days (excluding weekends and holidays).

• Orders placed after 12PM GMT may be processed the next business day.

• In rare cases of high demand or backorders, processing may take slightly longer. We'll notify you immediately if this happens.

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Shipping Rates & Delivery Times

We ship worldwide! Shipping rates are calculated at checkout based on your location and the weight of your order.

Note: These are estimated times. Actual delivery may vary depending on your location and local customs procedures.

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Order Tracking

Once your order has shipped, you’ll receive a confirmation email with tracking information so you can follow your package every step of the way.

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International Shipping & Customs

• We proudly ship internationally!

• Import duties, taxes, and customs charges are not included in the product price or shipping cost. These fees are the responsibility of the recipient and may be collected upon delivery.

• Please check with your country’s customs office to determine any applicable fees before placing your order.

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Oversized or High-Value Items

For high-value items (such as full exhaust systems), we may require a signature on delivery for security. Some oversized items may have adjusted shipping costs due to weight and packaging requirements.

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Delayed or Lost Shipments

If your shipment is delayed beyond the expected timeframe or appears lost in transit, please reach out to us at info@motosoulparts.com with your order number, and we’ll assist immediately.

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Need Help?

If you have any questions about shipping, feel free to contact our team at info@motosoulparts.com. We’re here to help!